Department: JDMS StorePosition Summary
Position Type: Employee
Position Reports To: Store e-Commerce Manager
Position Supervises: N/A
Pay Level: N/A
FLSA Status: Non-Exempt
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job FunctionsMeet/exceed customer expectations for ease of shopping, variety, freshness and cleanlinessEnsure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followedPerform responsibilities required of selectors and customer attendants as needed per company guidelinesTrain all functions and duties of the selector and customer attendant rolesAct as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailableAssist with scheduling to meet operational and associates' needsMaintain the intake of customer orders and distribute and assign work to selectors and customer attendantsPrint and distribute order labels, including orders for perishable departmentsTroubleshoot e-Commerce equipment and devicesMaintain level of supplies needed to perform necessary dutiesMaintain organization and cleanliness of staging areas and equipmentReport pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce managerPerform required opening and closing proceduresLearn and implement process improvements as directed by division or enterprise e-Commerce teamProvide feedback on team members daily performance and annual performance reviewsMust be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum Position QualificationsBasic math skills (i.e., counting, addition, and subtraction)Excellent oral/written communication skillsSelf-directed, ability to execute projects with minimal supervisionProven supervisory experienceAbility to read shelf tagsBasic knowledge of computers
Desired Previous Experience/EducationAny experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click .
Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: None